Welcome to
Members - Bhawana and Uday Pratap singh
Project - Freshworks
Freshworks
Freshworks creates cloud-based software solutions for businesses.
Founded in Chennai, India, in 2010 as Freshdesk, the company has a
product suite ranging from sales CRM software to recruitment tools
and customer-support helpdesk software.
Freshworks Products
Looking for a fresh way to get onboarded?
A unified approach to implementation, to promote a close partnership between Freshworks and client teams to ensure a smooth onboarding defined by the client’s needs and objectives.
Freshdesk
Freshdesk is a special cloud-based software designed to facilitate and improve customer support.
- Delight customers effortlessly
- Make every agent a customer champion
- Skyrocket the speed of service
Welcome to Freshdesk | Best Customer Service Software
Get 360 view of support performance- Freshdesk is our flagship product, and it's an award-winning help desk software that simplifies customer support processes.
- It enables businesses to streamline customer conversations from various email, phone, chat, and social media platforms
- Freshdesk provides a range of features, including ticket management, automation, and reporting.
FreshChat
Connect on channels that customers love
Impress customers with availability in their channel of choice, and seamless transitions at any point in their journey. Integrate a blend of conversational experiences including live-chat, web, mobile and contact center support
Stop making your customer wait!
Intelligent conversations, anywhere- Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsApp, SMS and more!)
- Simplify customer experience with no-code, easy-to-build chatbots
- Bring insights to action with native-AI to power next-generation messaging
Trusted by 50,000+ businesses
Freshworks Neo platform
Neo is the enterprise-grade, scalable, and secure foundation that
powers all Freshworks products, making our products delightfully
easy to onboard, use, and extend.
Your vision, our platform
Customize limitlessly with Neo
Looking for solutions that meet YOUR business needs? Neo helps you customize limitlessly!
- Bring your own custom objects to address complex workflows
- Easily create and use workflows that are specific to your business needs
- Effortlessly build customized applications with easy to use developer capabilities
Now create, connect, and innovate as you wish to, Neo has got your back!
Leading industry experts recommend Freshdesk
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